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PRIVACY POLICY

Personal data security and confidentiality policy

In France, personal data is notably protected by law no. 78-87 of January 6, 1978, law no. 2004-801 of August 6, 2004, the European Directive of October 24, 1995 and regulation no. 2016/679, known as general data protection regulation (GDPR) of April 27, 2016.

DOMAIN LE VIVIER attaches great importance to the preservation of personal data collected by them in their capacity as data controller or subcontractor of its clients.

In the same spirit, particular attention is paid to the security and confidentiality policy of its service providers.

The Personal Data Confidentiality Security Policy implemented byDOMAIN LE VIVIERis described below.

1. Scope

This policy applies only to the extent thatDOMAIN LE VIVIER processes personal data originating from the European Union, or which are subject to European data protection legislation.

2. Data controller

The identity and contact details of the data controller are as follows:

The societyDOMAIN LE VIVIER, joint stock company.

DOMAIN LE VIVIER is the data controller of data collected through:

for processing orders placed on site;

  • cookies on the site;

  • social networks managed and administered byDOMAIN LE VIVIER ;

  • commercial exchanges with its customers and service providers.​

3. CONTACT DETAILS OF THE PERSON IN CHARGE OF THE PERSONAL DATA SERVICE AT DOMAIN LE VIVIER:

Contact details of the person in charge of questions relating to personal data and personal rights atDOMAIN LE VIVIER are the following :

Mrs Aline CHARLIER

Email:domaine.levivier@gmail.com

Address:Route de Lignerolles, 14490 Castillon
Such:06 71 91 32 03

4. PURPOSE

The treatments implemented byDOMAIN LE VIVIER are intended to carry out all the operations necessary for the management and monitoring of the following services:

  • management of orders via stores and via the website accessible at  www.domaine-levivier.fr and all operations linked to these orders;

  • management of requests for information addressed toDOMAIN LE VIVIER ;

  • where applicable, management of legal requests.

5. DATA COLLECTED AND COLLECTION PROCEDURES

In his capacity as data controllerDOMAIN LE VIVIER collects and processes the following data in particular:

  • order management: name, first name, date of birth, e-mail, address, postal code, city, country, telephone, mobile: collected via the means indicated in point 1: “Data controller” directly from the persons concerned;

  • processing of requests for information and/or quotes: name, first name, email address, telephone: collected via websites, emails received and requests via social networks;

  • processing of requests relating to the rights of individuals.

The data collection technologies are as follows: via the internet when placing online orders, when placing orders in stores, contact forms, where applicable, newsletter subscription forms, commercial exchanges, via cookies.

Data collection is carried out directly from the data subjects or via the storeDOMAIN LE VIVIER.

Payment data is collected and managed by payment providers and in particular by the provider Stripe concerning orders placed on the site www.domaine-levivier.fr. You can access their privacy policy here: https://stripe.com/fr/privacy#translation

6. SHELF LIFE

  • online customer account: as long as the Customer does not delete his Account, 5 years from the deletion of the account;

  • order in store: 5 years from the last order in store;

  • processing of requests for information: time to process the request;

7. AUTHORIZED PERSONNEL

Only authorized persons and subcontractors ofDOMAIN LE VIVIER have access to the processed data as well as the authorized administrative and judicial authorities, where applicable.

8. POSSIBLE TRANSFERS

In the event of delivery and online payment, the data necessary for processing is transmitted to the delivery provider and the payment provider.

9. SECURITY MEASURES: ORGANIZATIONAL, IT

DOMAIN LE VIVIER implements and will maintain appropriate technical and organizational security measures to protect the processed personal data against any security breach and to preserve the confidentiality of such data. This is an obligation of means.

1. 0 EXERCISE OF PERSONAL RIGHTS

At any time, requests relating to personal rights can be sent toDOMAIN LE VIVIER :

Mrs Aline CHARLIER

Email:domaine.levivier@gmail.com

Address:Route de Lignerolles, 14490 Castillon
Such:06 71 91 32 03

The request must contain the following information:

  • surname, first name of the person concerned;

  • indicate the right of which it intends to avail itself: right of access, rectification, deletion, opposition, portability, erasure, limitation of processing, withdrawal of consent which will come into force at the time of its receipt;

  • copy of an official identity document (national identity card, passport, driving license, etc.) in order to ensure the identity of the person initiating the request.

DOMAIN LE VIVIER will respond as soon as possible.

Any incomplete file cannot be processed.

11. SECURITY BREACH NOTIFICATION

Any security breach observed must be addressed toDOMAIN LE VIVIER within 48 hours maximum by email to the address domaine.levivier@gmail.com

In the event of a notification breach, the following information will be requested:

  • the nature of the personal data breach including, where possible, the categories and approximate number of individuals affected by the breach and the categories and approximate number of personal data records affected;

  • the name and contact details of the data protection officer (DPO), or any contact from whom additional information can be obtained;

  • the likely consequences of the personal data breach;

  • the measures taken or proposed to be taken by the controller to remedy the personal data breach, including, where applicable, measures to mitigate possible negative consequences.

DOMAIN LE VIVIER will make the best effort to collaborate in the event of a security breach in order to remedy it as quickly as possible.

12. CNIL ENTRY

CNIL entries can be made at the following address:https://www.cnil.fr/fr/notifier-une-violation-de-donnees-personnelles

13. REGISTER OF TREATMENTS

In accordance with current regulations, the processing of personal data implemented byDOMAIN LE VIVIER are recorded in a register of processing operations kept in the companyDOMAIN LE VIVIER and updated every year.

14. MODIFICATION OF THE PRESENT

These terms may be subject to updating. As such, the persons concerned are invited to read the latest version of these documents accessible on www.domaine-levivier.fr 

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